At Rovenn, we are committed to delivering your order as quickly and efficiently as possible across the United States.
ORDER PROCESSING TIME
All orders are processed within 24 to 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a tracking number.
SHIPPING RATES & ESTIMATED DELIVERY TIMES
We offer Free Standard Shipping on all US orders.
* Destination: United States (All 50 States)
* Shipping Method: Standard Tracked Shipping
* Shipping Cost: FREE
* Estimated Delivery Time: 6 to 11 business days
ORDER TRACKING
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available in the carrier system.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is entered correctly at checkout. Rovenn is not responsible for orders shipped to an incorrect address provided by the buyer. If you notice an error in your address, please contact us immediately at rovennsupport@gmail.com before the item is dispatched.
LOST OR STOLEN PACKAGES
If your tracking status shows that your package was delivered but you have not received it, please check with family members, neighbors, or your local post office first. If you purchased Shipping Protection at checkout, please reach out to us at rovennsupport@gmail.com so we can assist you with a replacement or claim.